Privacy Policy Effective Date: May 12, 2026 Welcome to Transtorres, Inc and Transtorres X (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, submit forms, request services, or communicate with our team. By using our website, you agree to the terms outlined below. 1. Information We Collect We may collect the following information from customers, carriers, drivers, vendors, and website visitors: Information You Voluntarily Provide Name Company name Email address Phone number Shipping information Freight details Warehouse or storage requests Billing information Documents submitted through forms or email communications Automatically Collected Information When visiting our website, we may automatically collect: IP address Browser type Device information Pages visited Time spent on the website Referral sources Cookie and tracking information 2. How We Use Information We use collected information to: Provide freight brokerage, transportation, warehousing, storage, and logistics services Respond to quote requests and customer inquiries Coordinate shipments and warehouse operations Improve our website and customer experience Communicate updates and operational information Maintain security and prevent fraud Comply with legal and regulatory obligations Support marketing and advertising efforts 3. Cookies & Tracking Technologies Our website may use cookies, analytics tools, and tracking technologies including services such as: Google Analytics Google Ads Meta/Facebook Pixel Website performance and security tools These technologies help us understand website traffic, improve user experience, and market our services. Users may disable cookies through their browser settings; however, portions of the website may not function properly. 4. Information Sharing We do not sell personal information. We may share information with: Transportation providers and logistics partners Warehousing and fulfillment partners Technology and software providers Payment processors Legal, regulatory, or government authorities when required Insurance providers in relation to claims or shipment issues Information is shared only as reasonably necessary to operate our business and provide services. 5. Data Security We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is guaranteed to be completely secure. 6. Third-Party Links Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those external websites. 7. California Privacy Rights If you are a California resident, you may have rights under applicable California privacy laws, including the right to: Request access to personal information collected Request deletion of personal information Request correction of inaccurate information Know what categories of information are collected To submit a privacy-related request, contact us using the information below. 8. Children’s Privacy Our services are intended for business and commercial use and are not directed toward individuals under the age of 13. We do not knowingly collect information from children. 9. Changes to This Policy We reserve the right to update or modify this Privacy Policy at any time without prior notice. Updated versions will be posted on this page with a revised effective date. 10. Contact Information Transtorres, Inc Freight Brokerage & Logistics Services Website: transtorres.com Transtorres X Warehousing, Storage & Transloading Services Website: transtorres.com/x 11. SMS & Communications Consent By submitting forms or contacting our company, you consent to receive communications related to quotes, shipments, warehouse operations, customer support, and business services via: Phone Email SMS/Text Message Message and data rates may apply. Users may opt out of marketing communications at any time. 12. Carrier & Shipment Information For transportation and warehousing operations, operational shipment information, freight documentation, warehouse receipts, bills of lading, and related logistics records may be retained for operational, insurance, compliance, accounting, and legal purposes. 13. Landstar Relationship Disclosure Transtorres, Inc operates as an independent sales agency affiliated with Landstar where applicable. Certain transportation services may be coordinated through Landstar-affiliated capacity providers and systems depending on the shipment requirements.
TERMS OF USE Effective Date: May 12, 2026 Welcome to the website of Transtorres, Inc and Transtorres X (“Company,” “we,” “our,” or “us”). By accessing or using this website, you agree to comply with and be bound by the following Terms of Use. If you do not agree with these terms, please do not use this website. -------------------------------------------------- 1. WEBSITE PURPOSE -------------------------------------------------- This website is provided for informational and business purposes related to: - Freight brokerage services - Transportation coordination - Warehousing and storage services - Transloading and logistics services - Customer communication and quote requests Information on this website is subject to change without notice. -------------------------------------------------- 2. NO TRANSPORTATION GUARANTEE -------------------------------------------------- Submission of a quote request, shipment inquiry, warehouse request, or communication through this website does not guarantee: - Service availability - Equipment availability - Pricing - Transit times - Capacity - Storage availability All transportation and warehousing services are subject to separate operational approval, availability, and written agreement where applicable. -------------------------------------------------- 3. WEBSITE INFORMATION DISCLAIMER -------------------------------------------------- While we strive to provide accurate information, this website may contain: - Typographical errors - Pricing inaccuracies - Outdated information - Technical errors All information provided on this website is for general informational purposes only and should not be relied upon as a binding offer or guarantee. -------------------------------------------------- 4. LIMITATION OF LIABILITY -------------------------------------------------- To the fullest extent permitted by law, Transtorres, Inc and Transtorres X shall not be liable for: - Direct or indirect damages - Lost profits - Business interruption - Delays - Data loss - Website downtime - Reliance on website content - Third-party actions or services Use of this website is at your own risk. -------------------------------------------------- 5. INTELLECTUAL PROPERTY -------------------------------------------------- All content on this website, including but not limited to: - Logos - Branding - Graphics - Text - Documents - Layouts - Images - Marketing materials are the property of Transtorres, Inc and/or Transtorres X unless otherwise stated. Unauthorized copying, reproduction, distribution, or use of website content is prohibited without written permission. -------------------------------------------------- 6. USER CONDUCT -------------------------------------------------- Users agree not to: - Use the website for unlawful purposes - Attempt unauthorized access to systems or data - Upload malicious software or harmful content - Interfere with website functionality - Submit false or misleading information We reserve the right to restrict or terminate website access for violations of these terms. -------------------------------------------------- 7. THIRD-PARTY LINKS & SERVICES -------------------------------------------------- This website may contain links to third-party websites, tools, or services. We are not responsible for: - Third-party content - Website accuracy - Privacy practices - Availability of external services Accessing third-party websites is done at the user’s own risk. -------------------------------------------------- 8. SMS, EMAIL & COMMUNICATIONS -------------------------------------------------- By submitting forms or contacting our company, you consent to receive communications related to: - Freight services - Warehousing services - Quotes and operational updates - Customer service communications - Scheduling and shipment notifications Communications may occur via: - Phone - Email - SMS/Text Message Message and data rates may apply. -------------------------------------------------- 9. PRIVACY -------------------------------------------------- Your use of this website is also governed by our Privacy Policy. Please review our Privacy Policy for information regarding how we collect, use, and protect data. -------------------------------------------------- 10. CARRIER & CUSTOMER RESPONSIBILITIES -------------------------------------------------- Transportation and warehouse operations may require additional contracts, rate confirmations, warehouse receipts, bills of lading, or service agreements. Operational terms related to shipments, storage, liability limitations, claims handling, and freight services may be governed by separate written agreements in addition to these Terms of Use. -------------------------------------------------- 11. LANDSTAR RELATIONSHIP DISCLOSURE -------------------------------------------------- Transtorres, Inc operates as an independent sales agency affiliated with Landstar where applicable. Certain transportation services may be coordinated through Landstar-affiliated systems, carriers, and capacity providers depending on shipment requirements. -------------------------------------------------- 12. GOVERNING LAW -------------------------------------------------- These Terms of Use shall be governed by and interpreted under the laws of the State of California, without regard to conflict of law principles. Any disputes arising from the use of this website shall be handled in the appropriate courts located within California. -------------------------------------------------- 13. CHANGES TO TERMS -------------------------------------------------- We reserve the right to modify or update these Terms of Use at any time without prior notice. Continued use of the website after updates constitutes acceptance of the revised terms. -------------------------------------------------- 14. CONTACT INFORMATION -------------------------------------------------- Transtorres, Inc Freight Brokerage & Logistics Services Website: https://transtorres.com ---------------------------------------- Transtorres X Warehousing, Storage & Transloading Services Website: https://transtorres.com/x